The Health Insurance Portability and Accountability Act (HIPAA) guarantees that all medical records are kept confidential. If you have any questions, don't hesitate to call the Health Information Management office at 61. If an individual other than the patient is picking up the health information, that individual must have an original signed authorization letter from the patient along with a valid photo ID. If you indicated the option to pick up, you will be contacted by the Release of Information Office when your records are ready. Please allow 7-10 business days for your request to be processed. There will be no charge if the records are sent directly to another health care facility to maintain continuity of care. In most cases, payment is required before the records are released. ****Paper Medical Record Copy Charges**** Health Information Management Department, Box 999Īttention: Health Information Management Department Hours: Monday through Friday 7:00 am - 5:00 pmįor weekend emergencies from 7:00 am – 7:00 pm, call 61
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